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Early access

How Text Message Consent Is Collected

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What this page is

The Text Messaging Terms describe the program. This page describes the one thing those terms do not: exactly how a person comes to be on it, what was in front of them at the moment they agreed, and what they agreed to.

It is written to be checked. If you are reviewing this messaging program on behalf of a carrier, what you need is on this page, and the contact form reaches a person who can produce the underlying records.

The messages, and who receives them

Who sends. An operator — an independent home-buying business — sends messages to people it is already in contact with. The operator obtained the consent and the message is from them. Koabid is the platform that carries it, and is the registered brand on the messaging campaign, which makes us answerable to the carriers for how the program is run. We do not message anyone of our own accord.

Who receives. A property owner who gave that operator consent to be texted, about a property matter that owner raised with that operator.

What the messages are about. A reply to a question, an appointment, a document to review, or follow-up on a conversation already under way. They are conversational messages about one property, not a broadcast.

What this is not. There is no marketing list, no purchased list, and no way to sign up for one on this website. Every number the platform can message arrived through one of the paths set out below.

There is no opt-in form on koabid.com, and this page is not one. If you are looking for the control a person actually ticks, it is on the operator’s own website, not here — this page describes it. This site has exactly three forms, none of which is a messaging opt-in and none of which has a phone field: the contact form, early access, and the privacy rights request form. All three ask for an email address so we can reply, and nothing on this site subscribes anyone to text messages.

The wording every opt-in carries

Consent is collected using this wording, unchanged. It is a term of our agreement with every operator: a number may not be loaded into the platform unless it was collected with this text in front of the person, beside the control they used to agree.

By checking this box, you agree to receive recurring text messages from [operator’s business name], sent using Koabid, about your property and your request. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. See our Text Messaging Terms and Privacy Policy.

Four things have to be true of the control itself, and each is also a term of the operator agreement:

  • It is a control of its own. Agreeing to receive text messages is its own checkbox. It is never folded into a general acceptance of terms, and the wording sits next to the box rather than behind a link.
  • It is never pre-ticked. The person has to act. A form that arrives with the box already checked has not collected consent, and a number collected that way may not be loaded.
  • It is never a condition. No offer, price, service or reply depends on agreeing to be texted. Declining changes nothing else about what the person gets.
  • The wording is stored with the record. What was on screen is kept alongside the consent, so “what did they actually agree to” still has an answer years later.

There are three paths. Every number the platform can message came through one of them, and each is described in full below.

On a web form

Operators run their own websites, so the surrounding form differs between them. The consent control does not: the wording above, on its own checkbox, unticked.

A person asks an operator about their property — typically through a “what is my house worth” or “make me an offer” form on that operator’s own website. They enter their name, the property address, and their phone number. Directly beneath the phone field is the checkbox and the wording above, with both links live and reachable.

The enquiry submits either way. The box governs text messaging and nothing else — a person who leaves it unticked still gets their question answered, and the form does not withhold anything for declining. Only a number whose box was ticked is loaded into the platform, and on submission the operator’s system records the number, the exact wording that was displayed, and the date and time.

Copies of the forms. Seeing the form is a condition of being allowed to send. An operator cannot load a single number into the platform until we hold a copy of their opt-in form as the person sees it, and until that copy is published on this page beneath the path it belongs to — so what is described here can be checked against what somebody was actually shown, rather than taken on our word.

By text message

A person texts the operator’s number directly — from a letter, a mailer, a sign, or a card left at the property — asking to be contacted. Sending that message is the opt-in.

The platform replies immediately, and the reply is what confirms the subscription:

[Operator name]: You are now subscribed to text messages about your property, sent using Koabid. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

Someone who stopped messages earlier can start them again by replying START, and gets the same confirmation.

The abbreviations in that reply are the conventional ones and are there so the confirmation fits a single message segment. Everywhere else on this site the words are written out.

On a paper form

Signed in person — at the door, at a meeting, or alongside a written offer. The wording above is printed above the signature line, with both web addresses written out in full rather than linked. The signed form is scanned and kept with the record.

Each of these is stated because each of them is a way people end up being messaged without having agreed to it:

  • Being in a database is not consent. A number that arrived through a public record, a data vendor, or a skip-trace result has agreed to nothing.
  • A purchased or furnished list is not consent, however it was assembled and whoever assembled it.
  • Consent given to somebody else does not transfer. Agreeing to hear from one business is not agreeing to hear from another one, and it does not travel with a list that changes hands.
  • A prior relationship is not consent on its own. Having bought, sold, or spoken to someone before does not put them on this program.

If you are receiving messages and none of the paths above describes you, reply STOP — it takes effect immediately — and tell us. We will trace the number back to the operator that loaded it and to the consent record they hold for it.

What is sent afterwards

Messages are conversational and specific to one property. Where a message is generated or sent by an automated agent, it says so — see the Artificial Intelligence Disclosure. Representative examples:

[Operator name]: Hi [first name] — this is an automated assistant, not a person. You asked us about [property address]. Is it still something you would consider selling? Reply STOP to stop these messages.

[Operator name]: Following up about [property address]. Still worth a conversation, or should we close it out? Reply STOP to stop these messages.

[Operator name]: You are booked for Thursday at 2pm at [property address], and [name] will meet you there. Reply STOP to stop these messages.

Stopping

Reply STOP to any message. It stops all text messages, it is honored immediately, and it stops every channel at once — text, email and voice — not only the one it arrived on. You get one final message confirming it, and then nothing further:

[Operator name]: You are unsubscribed from text messages about your property and will receive no further messages. Reply START to resume.

Reply HELP for help, and the reply is:

[Operator name] via Koabid: These messages are about your property enquiry. Help: koabid.com/contact. Msg & data rates may apply. Reply STOP to stop.

The full keyword list is in the Text Messaging Terms. You can also stop messages through the privacy rights request form — that form has no phone field, because this website asks nobody for a number, so put the number you want stopped in the box asking what will help us find your records. You never have to give a reason or ask twice.

Message frequency

Message frequency varies with the conversation. Follow-up runs on a ninety-day cadence and stops when the property sells, is listed, or the owner declines.

Costs

Message and data rates may apply, depending on your plan and carrier. We do not charge you for messages.

Your number is not shared

We do not share, sell, or provide mobile phone numbers or messaging consent data to third parties or affiliates for marketing or promotional purposes. Opt-in and consent records are disclosed only to the provider that carries the messages for us, acting on our instructions and for no purpose of its own, and to no one else. This is set out in the Privacy Policy.

Producing the record

For any number on the program, the operator that loaded it holds the consent record, and our agreement requires them to produce it on request. A record identifies the path consent came through, the exact wording agreed to, and when. Consent and do-not-contact records are kept for at least five years — longer than the contact itself, because deleting the record that somebody asked not to be contacted is how people get contacted again.

Ask through the contact form.